"What AI Still Misses in Leadership Coaching" featuring Dr. Shelli Hendricks

Episode Summary

In this episode, the conversation moves away from sales and marketing tactics and into the human core of leadership. Clint and Greg sit down with Shelli Hendricks to explore what executive coaching really is, what it is not, and how AI is starting to intersect with leadership development. 

Shelli explains the difference between everyday coaching skills and professional executive coaching, emphasizing that true coaching is not advice-giving or performance management. It is about holding space, asking better questions, and helping leaders discover their own path forward.

The group then digs into where AI can genuinely help leaders today. Simulation, practice, pattern recognition, and removing administrative friction are clear wins. But when it comes to wisdom, judgment, compassion, and navigating complex human dynamics, AI still falls short.

They also explore emerging research showing the cognitive risks of over-reliance on AI, including reduced mental engagement and the danger of echo chambers that reinforce existing beliefs. The discussion ultimately lands on a clear conclusion: the future belongs to AI-augmented leaders who double down on their inner development rather than outsource it.

This episode is a grounded, thoughtful look at how leaders can use AI without losing the human edge that makes leadership matter.

Guest Introduction

Dr. Shelli Hendricks is an executive coach, PhD in Organizational Development and Change, faculty member with the American Management Association, and founder of Blue Horizon Solutions, a leadership development and coaching firm.

She has spent more than two decades coaching leaders through major transitions, organizational change, and the hard human moments that define real leadership. Her work focuses on helping leaders grow their self-awareness, judgment, and compassion while navigating increasingly complex environments shaped by technology and AI.

This Week’s AI Challenge

AI-Augmented Leadership Reality Check 

This challenge builds directly on the conversation with Shelli.

Your task: 

  1. Dictate to ChatGPT or write out a recent leadership situation you faced. A difficult conversation, a change initiative, or a decision under pressure.

  2. Ask ChatGPT to summarize the situation and identify what leadership skills you demonstrated.

  3. Ask ChatGPT where it thinks you might benefit from additional perspective or growth.

  4. Then ChatGPT one more question: Where would a human coach add value in this situation that AI cannot?

Resources: 

Chapter Breakdown

00:00 – Welcome to Prompt This and episode setup

01:50 – Introducing Dr. Shelli Hendricks and her coaching background

04:15 – The difference between everyday coaching and executive coaching

05:45 – Common misconceptions about executive coaching

06:55 – Where AI fits into leadership development today

08:00 – AI simulations and skill practice for new managers

10:20 – How AI can make leaders more human

12:00 – Clint’s experiment with AI as an executive coach

15:15 – The risk of AI echo chambers and false affirmation

16:30 – Why AI struggles with complex change and human nuance

18:40 – Leadership wisdom, awareness, and compassion

20:10 – Research on AI, cognition, and mental engagement

24:20 – AI as a thought partner versus a replacement

27:00 – AI-augmented leaders and future leadership competencies

29:40 – When executive coaching is most valuable

32:50 – Leading through AI-driven transformation

34:40 – Final takeaway for leaders

35:00 – AI Challenge and closing remarks